What Is a TXID, and Where Do You Find It?
· Updated · 3 min read
Short answer: A TXID (transaction ID, or transaction hash) is the unique reference a blockchain gives every transfer: think of it as the receipt number. You'll find it in the sending app's withdrawal or activity history, by opening the transfer and looking for 'TXID', 'Hash' or 'Transaction ID'. Paste it into the network's explorer to see whether the transfer arrived, and give it to support if a deposit is missing.
"Please send the TXID." If you've ever asked support about a missing deposit, or asked a buyer for proof of payment, you've probably seen that request. It sounds technical. It isn't: a TXID is just a receipt number.
What a TXID is
Every transfer on a blockchain gets a unique reference: the transaction ID, usually shortened to TXID, and also called the transaction hash or just hash. It's a long string of letters and numbers, different for every single transfer.
Here's roughly what they look like (made-up examples):
| Network | Example shape |
|---|---|
| Bitcoin | 64 letters and numbers, such as a1b2c3… |
| TRON | 64 letters and numbers |
| Ethereum and BNB Smart Chain | Starts with 0x, then 64 characters |
Anyone can paste a TXID into a blockchain explorer and see what happened: how much moved, from where, to where, and whether it's confirmed.
TXID vs address: don't mix them up
- An address is a destination. You can receive many transfers to the same address.
- A TXID identifies one transfer.
If support asks for a TXID and you send your address, they can't find your transfer. If you send a TXID where someone needs your address, nothing can be sent.
Where to find it
The exact screens differ from app to app, but the path is always similar.
On an exchange: go to your assets or wallet, open the withdrawal (or transaction) history, tap the transfer, and look for "TxID", "Hash" or "Transaction ID". There's usually a copy button next to it.
In a self-custody wallet such as Trust Wallet: open the coin, tap the transfer in its activity list, and look for "Transaction hash" or a link to "view on explorer".
When someone else sent it: ask them for it. A genuine sender can copy it in seconds. A sender who only offers screenshots, or says "it's not showing", deserves extra caution.
Why some transfers have no TXID
If you send between two accounts on the same exchange, it may just update its own records instead of using the blockchain. That's an internal transfer, and there's no TXID. Transfers out to another platform, such as your KWIQ wallet, always use the blockchain, so they always have one.
A withdrawal can also show "processing" for a while before the exchange broadcasts it. The TXID appears once it's sent.
What to do with a TXID
Check the transfer yourself. Paste it into the right explorer: Tronscan for TRON, BscScan for BNB Smart Chain, Etherscan for Ethereum, or a Bitcoin explorer such as mempool.space. Our guide on checking a USDT transfer on Tronscan and BscScan shows what to read, and how to use a blockchain explorer covers the rest.
See if it's still waiting. If the explorer shows it unconfirmed, it hasn't finished yet. For Bitcoin, read what to do about an unconfirmed transaction; our explainer on blockchain confirmations says why waiting is normal.
Give it to support. If a deposit hasn't appeared in your KWIQ wallet, contact support in the app with the TXID, the coin, the amount and the network you used. It's the fastest way for them to find your transfer. Here's how to get help from KWIQ support.
Spot a wrong-network transfer. If your TXID shows up on a different network's explorer than the one your deposit address uses, read what to do if crypto was sent on the wrong network.
Is it safe to share?
Yes. A TXID points to something that's already public on the blockchain, and it can't be used to move anyone's money. What you must never share is your seed phrase, password, PIN or one-time codes.
When your transfer has landed in your KWIQ wallet, you can sell it for naira with zero conversion fees and withdraw to any Nigerian bank. Download the KWIQ app, or sign up on the web.
Frequently asked questions
Is a TXID the same as a wallet address?
No. An address is where crypto is sent to, and stays the same for many transfers. A TXID identifies one single transfer. Both are long strings, which is why people mix them up.
Is it safe to share my TXID?
Yes. A TXID only shows a transfer that's already public on the blockchain. It can't be used to move your funds. Never share your seed phrase, password or one-time codes, though.
Why does my exchange show 'internal transfer' and no TXID?
When both accounts are on the same exchange, it may move the crypto inside its own system without using the blockchain, so there's no TXID. Transfers to an outside address, such as your KWIQ wallet, always get one.
How long after sending does a TXID appear?
As soon as the sending app broadcasts the transfer. If an exchange is still processing your withdrawal, the TXID may appear a few minutes later.
Written by
Mercy Eboh
Technical Writer at KWIQ
Writes KWIQ’s guides on crypto, payments and keeping your money safe online.
