Contact KWIQ
The fastest way to reach us is live chat in the KWIQ app or on kwiq.app, available 24/7. You can also email admin@kwiq.app, call +2348098460000, or send a message with the form below.
Ways to reach us
- Live chat, 24/7: in the KWIQ app, and with the chat button on kwiq.app.
- Email: admin@kwiq.app
- Phone: +2348098460000
- Office: No. 2, Turnbull Road, Jabita CI, Ikoyi, Lagos
- Social: X, Instagram and LinkedIn
Get a faster answer
- Write from the email address linked to your KWIQ account.
- For a transaction, include the reference or transaction hash, the coin or service, the amount, the network and roughly when it happened.
- For help with deposits, withdrawals, airtime or your account, see Support first: many answers are there.
Partnerships, press and careers
Want to build something with KWIQ? See Innovation and send a proposal. Journalists can choose “Press and media” in the form above. Looking for a job? Visit Careers. Have a suggestion for the app? Submit an idea.
Stay safe
- KWIQ will never ask for your password, PIN, one-time codes or wallet recovery phrase, by phone, email, chat or social media.
- Only use the contact details on this page. Fake “KWIQ support” accounts on social media are scammers.
- Never send crypto or money to anyone who contacts you claiming to be from KWIQ.
