How to Receive USDT on Binance or Bybit From Another Wallet

Ada's client in Dubai wants to pay her 800 USDT, and she has asked for it to go to her exchange account because that is where she keeps her trading balance. He messages: "Send me your wallet address." She copies the first thing she finds and sends it. Hours later nothing has arrived, because the address she copied was for a different network than the one he used.

Receiving USDT on an exchange takes about two minutes when you do it in the right order. This post walks through that order for Binance, Bybit and exchanges like them, and covers what to do when a deposit goes quiet.

Where do you find your USDT deposit address?

Exchange screens change often, so look for the idea rather than the exact button names.

1. Open the exchange app and go to your wallet or assets page.
2. Choose Deposit (some apps say Receive).
3. Pick USDT from the coin list.
4. Pick the network the sender will use.
5. Copy the address that appears. If a memo or tag field also appears, copy that too.

The order matters. The address is generated after you choose the network, and a different network can mean a different address. A TRON address starts with T, and an address starting with 0x belongs to BNB Smart Chain or Ethereum. Our explainer on USDT TRC20, BEP20 and ERC20 shows how they differ.

Which network should you pick?

Pick the one the sender can actually use, and if you have a choice, the one with the lower fee. The sender pays the network fee, so ask them what their wallet or exchange offers.

Situation	Sensible approach
Sender is on an exchange	Ask which USDT networks their withdrawal screen lists, then pick one you both have
Sender is using a self-custody wallet	Ask which network they hold USDT on, and don't ask them to bridge or swap
Sender isn't sure	Ask for a screenshot of the network label on their send screen
The exchange doesn't list the sender's network	Stop, and agree a network both sides support

Never accept "just send it, it'll work". A transfer on a network your deposit page doesn't list can be lost or need support to recover. If it has already happened, read sent crypto to the wrong network.

What should the sender do?

Give the sender two things in writing, as text and not as a screenshot of a screenshot: the address and the network name. Then ask them to:

1. Choose an on-chain send or withdrawal, not an internal transfer.
2. Paste the address and check the first and last five characters.
3. Select the same network you chose.
4. Add the memo only if your deposit page showed one.

If the amount is large or the sender is new to you, ask for a small test first, say 5 USDT, and wait until it shows in your balance. The test costs one extra network fee, and it saves you from a costly mistake. The sender-side steps are in how to send USDT from Binance or Bybit to another wallet.

How do you track a deposit that hasn't arrived?

Ask for the TXID (transaction ID), the long string that identifies the transfer. What is a TXID explains it. Then:

1. Paste it into the explorer for that network, such as Tronscan for TRON or BscScan for BNB Smart Chain. Or use KWIQ's USDT transaction checker, which looks it up for you.
2. Check the status: pending, confirmed or failed.
3. Check the recipient address matches your deposit address, character by character.
4. Check the token is Tether's official USDT. Tether's transparency page lists its official contract addresses, and a lookalike token with the same name isn't real USDT.

If the explorer says confirmed and everything matches, the exchange will usually credit it after its required number of confirmations. If it has been much longer than normal, send the exchange's support the TXID, the coin, the network and the amount. Our checklist for a crypto deposit that hasn't arrived covers the rest.

When do deposits stay stuck?

• Wrong network or wrong address. The most common cause, and the hardest to fix.
• A memo missing on a network that needs one. Rare for USDT.
• The transfer failed. The explorer shows it as failed, and the coins never left the sender's wallet.
• A fake or lookalike token. The explorer shows a token that isn't Tether's.
• A minimum deposit. Some exchanges don't credit amounts below a minimum, so check the deposit page for one.

What if you want naira, not USDT?

If the reason you're depositing USDT on an exchange is to turn it into naira, you can skip a step. Ask the sender to pay your KWIQ wallet instead, then sell it with zero fees on swaps from crypto to naira and withdraw to your bank. You'll see the deposit address and network on your wallet's deposit screen, and how to check which coins and networks KWIQ accepts lists what's supported. See sell USDT for naira for the full steps, and how to find your USDT wallet address if you're not sure where to look.

KWIQ works in both directions: every coin KWIQ has a wallet for can also be bought with naira in the app.

Ready to try it? Download the KWIQ app, or create a free account on the web.